Know your advisor

Client and dealer responsibilities

Client responsibilities

  • Be involved: keep track of your investments, ask questions and learn more about investing.
  • Communicate clearly and honestly with dealers and advisors so they understand your financial circumstances, investment objectives and experience.
  • Be realistic in your expectations of profit and know the risks.
  • Read any offering documents you get regarding your investment (such as a prospectus or offering memorandum).
  • Read and retain your confirmation slips and statements of account, as well as notes of conversations between you and your dealer or advisor.
  • Ask questions about the things that you do not understand and tell them about any errors or problems with your account right away.

Dealer responsibilities

  • Be competent and ethical and act in your best interests at all times.
  • Deal with you fairly, honestly and in good faith.
  • Know your investment needs and objectives.
  • Make recommendations consistent with your investment needs and objectives.
  • Disclose the risks of any recommended investments.
  • Disclose any conflicts of interest with any recommendations to you.
  • Give you prompt written confirmation of trades made for you with details of the value of the transaction as well as the commissions or fees charged to you.
  • Give you regular statements of accounts detailing the transactions in your accounts, the fees charged and the securities held on your behalf.
  • Get your express authorization in advance of every trade made on your behalf (unless you have given them written trading authority or power of attorney).

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Other considerations when working with an advisor

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