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Questions & answers

How do I make a complaint? What kind of information does the BCSC need?

Please include the following information in your complaint:

  • Your name and contact information
  • Information about the company/individual who is the subject of the complaint
  • The timeline of the complaint
  • Whether other regulatory agencies have been contacted and, if so, which ones
  • A narrative of the complaint
  • Any documents or sources relevant to your complaint

Read more about filing a complaint or download the Complaint form. Call BCSC Inquiries for assistance with making a complaint. 


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