Social Media Policy

This policy outlines how the British Columbia Securities Commission (BCSC) uses its social media websites.

Content

Our social media pages are monitored and moderated. We post, like, and retweet content that we feel will help people become better informed investors.

Examples of the content you can expect to find are:

  • BCSC news releases, investor alerts, event notices, and speeches.
  • photos and videos from events and advertising campaigns.
  • links to media articles and stories, or blog posts about investing.
  • various content from other securities regulators and government agencies.
  • responses to questions and comments from the public.

Social Media Channels as a Source of Official Policy

Our BCSC InvestRight social media channels focus on investor education and investor protection. Information posted to these channels should not be considered as the authoritative source of guidance from the BCSC or Canadian Securities Administrators (CSA). Please refer to the BCSC public website for official updates.

Following, Liking, & Linking

We follow, friend, and like stakeholders and partners, members of the media, and individuals. Generally, we try to connect to those who share insights into investing, consumer protection, and other relevant topics. A link, follow, or like does not imply an endorsement of any kind.

We retweet, like, comment, and blog about material that we deem of interest to our audience. These actions should not be interpreted as an endorsement of the originator, the content they post, or of any organization to which the content refers.

Replies, Comments, & Questions

We monitor and moderate our social media pages. We post and respond to comments during regular business hours. We endeavour to read and respond to a comments, tweets, direct messages, etc. within one business day of receiving it. We may not be able to respond to all of the correspondence we receive due to legal or investigative issues. Find out more about our Comment Policy.

We do not post questions from the media. We ask members of the media to send questions to the BCSC through the normal channels, and to refrain from submitting questions here as comments.

We will not process complaints received on our social media channels. Please report to us online or by contacting our Inquiries group directly.

We cannot engage in political issues or answer questions that break the rules of our Code of Conduct.

Questions

If you have questions about our social media policies, please email us at inquiries@bcsc.bc.ca, or call 1-800-373-6393.